Privacy Policy

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Scent Alchemy Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services.

Information We Collect

We collect information that you voluntarily provide to us during consultations, account registration, or communication with our studio:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you book services or make purchases.
• Consultation Data: Fragrance preferences, memory associations, personal stories, and sensory feedback shared during the custom fragrance creation process.
• Communication Records: Correspondence through email, phone calls, or our website contact forms.

How We Use Your Information

We use the information we collect for the following purposes:

• To create your custom fragrance and deliver services you've requested
• To communicate about appointments, consultations, and project updates
• To process payments and send transaction confirmations
• To respond to your inquiries and provide customer support
• To send promotional communications (only with your explicit consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist in payment processing or delivery services, and when required by law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission, and restricted access to sensitive information.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We do not use cookies for advertising or cross-site tracking purposes.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at sheila.hill99@xerochat.joeltherien.com or call 412-607-0023.

Contact Us

If you have questions about this Privacy Policy or our data practices:

Scent Alchemy Studio
2436 Old Greensburg Rd
New Kensington, PA 15068
Phone: 412-607-0023
Email: sheila.hill99@xerochat.joeltherien.com